> Our privacy policy

Our privacy policy

Thermobeeldcamera.nl declares that it keeps all customer information confidential and uses it only to better serve you. Thermobeeldcamera.co.uk safeguards the privacy of this information through well-secured password-protected servers. Indeed, this enables us to maintain your account and keep you informed about new products, special offers and other services as soon as they become available.

We regularly analyse how visitors to our site use it in order to get a better idea of how the site is used, which enables us to make improvements. The information we collect for this purpose is assessed only in terms of the overall picture and not at customer level. These analyses will be incorporated into reports, but no individual and personal information will be identifiable in them.

Use of customer service data

To use our customer service, you usually have to go through a registration procedure, where you are asked to enter a number of data, such as first name, last name and e-mail address. This registration data is used to send information as part of our service.

New privacy rules

From 25 May 2018, the General Data Protection Regulation (GDPR) will apply. This means that from that date, the same privacy legislation will apply throughout the European Union (EU). The Personal Data Protection Act (Wbp) will then no longer apply.

In this context, it goes without saying that Thermoimagecamera.nl is also obliged to comply with these new regulations. In order to be as transparent as possible about this, we provide a brief explanation of how we handle your data below.

Your customer data will be stored in our optimally secured server environment at our head office in Zeewolde.
Your name and address details will only be used for our own communication purposes. (e.g. sales invoices, sales history, e-mails, telephone, newsletters).
Your data will never be passed on by us to third parties.
Paper data carriers are inaccessible to third parties. These are destroyed after the statutory retention period of 5 years.
Account data for the webshop are also covered by this privacy legislation.